Items Covered This Month
42WP56A (LG 42V7 chassis)
NLT-17W LCD TV
A while ago, a rival service centre passed on a job as they
were super busy and one television technician down. Besides which, it was for a
brand they were not an agent for and the fault was an easy one for me. It would
be money for old rope.
The set was a deluxe European-designed 66cm LCD TV made by
Samsung. It was located at an old folk’s home and the symptom was no sound out
of the headphones.
Well, how hard could that be? So off I trotted and found Mrs
Belmont’s room in the home. She was an intelligent person and could manage her
affairs pretty well, though she did find it hard to see. The reason for the
headphones was not because of her hearing but more not to interfere with her
neighbours in adjoining rooms.
The headphones were Sony infrared cordless types (model MDR-IF)
and when I checked them out, all I could get was hiss. Mrs Belmont had been
there at the home for some time and previous to this, she had the Philips
equivalent (model no HC-30) until she broke the headset. The Sony set was
relatively new and had been working. When they stopped working, her daughter had
taken them home and checked them out on her TV and found they worked fine.
I wished I had known this history beforehand, as it was
sounding more like the earphone socket had been broken but I had nothing to
confirm her story. I thought the easiest answer would be to take her headset
away and return with some earpieces to check the TV out the next day. I was
quite prepared to waive the additional service call fee.